How can we help you?
What's Inside The London Dungeon?
Everything you need to know about inside the London Dungeon to plan your visit
Everything you need to know about great value tickets at The London Dungeon and other Merlin London Attractions
Help with making and changing bookings
When we are open and the best time to visit us
Location & Directions
Where are we and the best way to visit us
Discounts & Promotions
Help on using 2 for 1 Vouchers, Corporate Discounts, 3rd Party Tickets and other promotional offers
Merlin Annual Pass
Everything you need to know about using your Merlin Annual Pass with us
Help and information regarding access, pricing and booking
Schools & Groups
All the information you need for planning a school or group visit with us
Everything you need to know about our rides and their restrictions
Information about us, our history and how to feedback to us
- Will all shows be available when I visit?
- What is The London Dungeon?
- What is The Dungeon Lates experience?
- What is a Merlin's Magical London Pass Ticket?
- Can I book my date/time slot for my other attraction/s for my Merlin's Magical London Pass?
- How can I contact you via the phone?
- What is the London Attraction Booking Portal?
- How do I book online?
- Can I amend the date/time for my Merlin's Magical London Pass booking?
- Can I change the date/time of my booking?
- Are there restrictions for using a Standard or Premium Merlin Annual Pass at The London Dungeon?
- How can I book a Wheelchair time slot for The London Dungeon?
- What is included in a schools package?
- What restrictions are in place on The Tyrant - Boat Ride?
- Is the Tyrant Boat Ride open?
- What restrictions are in place on Drop Dead - Drop Ride to Doom?
- Is the Drop Dead ride open?