How can we help you?
-
What's Inside The London Dungeon?
Everything you need to know about inside the London Dungeon to plan your visit
-
Opening Times
When we are open and the best time to visit us
-
Booking Help
Help with making and changing bookings
-
About Us
Information about us, our history and how to feedback to us
-
Schools & Groups
All the information you need for planning a school or group visit with us
-
Disabled Guests
Help and information regarding access, pricing and booking
-
Discounts & Promotions
Help on using 2 for 1 Vouchers, Corporate Discounts, 3rd Party Tickets and other promotional offers
-
Location & Directions
Where are we and the best way to visit us
-
Our Tickets
Everything you need to know about great value tickets at The London Dungeon and other Merlin London Attractions
-
Merlin Pass
Everything you need to know about using your Merlin Annual or Merlin Membership Pass with us
-
Our Rides
Everything you need to know about our rides and their restrictions
Promoted articles
- What is The London Dungeon?
- Why do I need to book online?
- I have not received my ticket confirmation email – what should I do?
- How do I contact you with a guest enquiry?
- Covid-19 - Information for Schools with a School Trip Booking
- Free carer ticket bookings
- How can I book a Wheelchair time slot for The London Dungeon?
- How do I redeem a 2 for 1/Promotional Voucher?
- I am booking a combination ticket, can I book times for the other attractions?
- Do I need to pre-book entry with my Merlin Pass?