How can we help you?
-
What's Inside The London Dungeon?
Everything you need to know about inside the London Dungeon to plan your visit
-
Our Tickets
Everything you need to know about great value tickets at The London Dungeon and other Merlin London Attractions
-
Booking Help
Help with making and changing bookings
-
Sun Tickets
Information regarding The Sun Superdays free tickets promotion
-
Opening Times
When we are open and the best time to visit us
-
Location & Directions
Where are we and the best way to visit us
-
Discounts & Promotions
Help on using 2 for 1 Vouchers, Corporate Discounts, 3rd Party Tickets and other promotional offers
-
Merlin Annual Pass
Everything you need to know about using your Merlin Annual Pass with us
-
Disabled Guests
Help and information regarding access, pricing and booking
-
Schools & Groups
All the information you need for planning a school or group visit with us
-
Our Rides
Everything you need to know about our rides and their restrictions
-
About Us
Information about us, our history and how to feedback to us
Promoted articles
- What is The London Dungeon?
- I am booking a combination ticket, can I book times for the other attractions?
- How do I book online?
- When I login to edit my time and date for the other attractions I have booked in my combination ticket, it says ’there are no packages left to book’ what do I do?
- I have not received my ticket confirmation email – what should I do?
- Can I change the date/time of my booking?
- Who do I contact if I have a query about my Sun Superdays tickets?
- Are there restrictions for using a Standard or Premium Merlin Annual Pass at The London Dungeon?
- Is there a special rate for guests with disabilities?
- How can I book a Wheelchair time slot for The London Dungeon?
- How do I make a school booking?
- How do I contact your Customer Service team?
- I am running an event for Charity and wonder if you could provide a prize?