Disabled guests do not receive a special rate but a helper or carer is welcome to accompany a disabled visitor without charge, however documentation is required:
• Entitlement to Disability Living Allowance for children under 16 or Personal Independent Payments for those aged 16-64, either in the form of a letter stating that the benefit has been awarded, or the actual Allowance book
• Attendance Allowance or Carer's Allowance letter of award
• A Blue Badge
• In the case of visual impairment, a registration card known as the BD8 or a Certificate of Visual Impairment (CVI).
• International Proof of Disability (ISA (international symbol of access) or similar must be printed on it)
Only one carer can receive free entry per disabled guest. The carer will be issued an entry ticket on arrival at the attraction on production of one of the above examples of documentation.
If you wish to book a wheelchair slot please click here. After you complete your details a member of our Guest Support Team will confirm availability. Please note, you will be required to purchase entry tickets on the website, the Guest Support Team are only able to book a wheelchair entry time slot.