To book a wheelchair entry reservation slot, please click here to complete a contact us form.
Alternatively, please call 0207 967 8023 (Local rate number, Monday - Friday 9am-4pm) Please be advised we cannot book any entry tickets through this phoneline.
During peak times time slots do sell out quickly and therefore strongly recommend pre-booking in advance.
Please note, We can only admit wheelchairs if they are less than 300kg with both user and wheelchair weight included. Wheelchairs must not be over the width of 27 inches wide and must be able to navigate tight angles and uneven flooring. Unfortunately, we are unable to admit mobility scooters.