On arrival at The London Dungeon, please speak to a staff member on the front entrance steps. You will be escorted into the building via step-free access next to The London Eye Ticket Office.
Navigating around The London Dungeon will be mainly via level pathways. However due to the nature of the attraction some floor surfaces are uneven.
There are moments where the flooring can move, so we would recommend applying the brakes of your wheelchair whenever in a stationary position.
The attraction does cover three levels, however we do have a lift, and staff are in place to assist you around the tour.
For more information on making a booking for a disabled guest please click here