Help Centre Home
Logo
Back to website
Help Centre Home Back to website
  1. The London Dungeon
  2. Covid-19 - Information for Guests
  3. Ticket Information & Booking FAQs

Ticket Information & Booking FAQs

  • Why do I need to book online?
  • I am a Merlin Pass holder, how do I pre-book entry?
  • I have an existing Standard or Fastrack Booking, what should I do?
  • I have an existing VIP experience, what should I do?
  • How do I redeem my existing London Combination or Promotional Offer tickets?
  • How do I pre-book entry for a promotional voucher?
  • I have booked a ticket and it’s for a date when you are now reopened – but I don’t want to visit /my flight has been cancelled / I am on the NHS shielding list. What are my options?
  • I’m not sure when I want to visit/I already have an open dated ticket. Can I arrive at the attraction at any time?

The London Dungeon: County Hall, Westminster Bridge Road, London SE1 7PB.

Book Now