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  1. The London Dungeon
  2. Covid-19 - Information for Guests

Covid-19 - Information for Guests

Important information regarding the impact of COVID-19

Covid-19 – General Information

  • Covid-19 re-opening from 17th May 2021
  • Where can I find information about the Health and Safety measures being taken?
  • Do you have a Visit England "We're Good to Go" industry charter mark?

Ticket Information & Booking FAQs

  • Why do I need to book online?
  • I am a Merlin Pass holder, how do I pre-book entry?
  • I have an existing Standard or Fastrack Booking, what should I do?
  • I have an existing VIP experience, what should I do?
  • How do I redeem my existing London Combination or Promotional Offer tickets?
  • How do I pre-book entry for a promotional voucher?
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General/Health FAQs

  • When will you re-open?
  • Is it safe to reopen?
  • Do I need to wear a face covering/ facemask?
  • What new measures will I see on my visit to the London Dungeon?
  • Will your toilets be open and how will you ensure they are safe?
  • What do I do if one of my family is ill at the last minute?

The London Dungeon: County Hall, Westminster Bridge Road, London SE1 7PB.

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