If you have purchased photos from you experience at The London Dungeon, please click here to download your photos with your download code as listed on your receipt.
Make sure you've entered the code exactly as it appears on your receipt. Photos that fail to load are usually the result of a mistyped code. Some letters and numbers can look very similar, such as:
- The letter O and the number 0
- The letter O and the letter Q
- The letter Q and the number 0
- The letter B and the number 8
Check you've entered all the characters.
If your code is still not working, please contact Picsolve's guest services team here.
For further information and FAQs regarding photos, please visit here.