No need to cancel, just log in to the Booking Portal to change the date of your ticket and reschedule instead. You can do this by selecting your current booking on the left, change it to the new date you’d like to visit and click ‘Save’.
Articles in this section
- Do I need to pre-book entry with my Merlin Pass?
- I’ve already used my pre-book allocation but would like to book for Summer instead, can I cancel?
- I thought the summer pre-book tickets were being released in May, why are they being released now?
- Where can I find information on Merlin Passes?
- Are there restrictions for using a Merlin Pass at The London Dungeon?
- How can I purchase Merlin Pass Friends & Family Tickets for The London Dungeon?
- How do I redeem my Merlin Pass Share the Fun vouchers?