To collect your tickets for The London Dungeon, you will need the booking reference number of your order, the payment card used and some photo ID. Upon arrival to the attraction, please make your way to the Box Office with these documents and a member of the team will issue your tickets and allow entry at your agreed time slot.
Alternatively, we do offer self service kiosks that allow you to collect pre-booked tickets. Please note, you will be required to produce the payment card used to book the tickets online.