If the person named on the booking supplies valid ID such as a passport or driver's license then there will be no problem when collecting your tickets.
If the card holder is not attending on the day, they will need to provide a signed letter of authorisation to the named person collecting the tickets, including the following details: "I *name of card holder* authorise *name of person collecting tickets* to collect the tickets from order number *booking reference* paid for by my card *last four digits of credit card used*.
Guest visiting without the booker will need the barcode and booking confirmation number.
The named person collecting the tickets will also need to bring valid photo ID along with the signed letter.
Please be aware if you are collecting a Merlin Annual Pass the card used for payment will always be required and the pass/es will not be issued without it.