Assistance dogs are welcome in The London Dungeon, however due to health and safety regulations they are not permitted to ride on any rides with the guests.
Please be aware that the service animal must be visible at all times, and cannot be carried or concealed in any personal belongings - this includes, but is not restricted to, handbags, backpacks or coats. This is not only for the safety of the animal but for the safety of all other guests within their group.
A member of your party must be with the dog at all times.
Please note there are loud noises, mist effects and smells (good and nasty) that may be confusing for assistance animals.
Disabled guests do not receive a special rate but a helper or carer is welcome to accompany a disabled visitor without charge, however documentation is required. Only one carer can receive free entry per disabled guest.
To book a wheelchair entry reservation slot, please click here. During peak times time slots do sell out quickly and therefore strongly recommend pre-booking in advance.
Carers must pre-book their entry by clicking here.