Due to restrictions at The London Dungeon we can only admit wheelchairs if they are less than 300kg with both user and wheelchair weight included. Wheelchairs must not be over the width of 27 inches wide and must be able to navigate tight angles and uneven flooring. Unfortunately we are unable to admit mobility scooters.
Please Note: Our Wheelchair Lift is currently undergoing maintenance and therefore certain shows will not be accessible during your London Dungeon experience. Please contact us using the link below with the date you are planning on visiting and our Guest Support Team will assist you.
To book a ticket for a carer or to book a wheelchair slot please click here. After you complete your details a member of our Guest Support Team will contact you to discuss your requirements and make your booking.
Please note, we're unable to make on the day bookings for wheelchair slots. For on the day visits, please speak to our onsite team to discuss the remaining availability. During peak times time slots do sell out quickly and therefore strongly recommend pre-booking in advance.
Our team aim to respond within 48 hours of receiving your request.