You will have 90 days from the day you collected your Merlin's Magical London Pass to visit the other London Merlin Entertainments attractions. When collecting your tickets from The London Dungeon, our admissions team will be happy to advise of the remaining availability at our other London attractions and book you in, subject to availability. Alternatively, simply take your tickets to the relevant attraction to redeem for entry. Shrek's Adventure! London and SEA LIFE London will confirm their availability upon arrival and book you into the next available time slot.
Please note exclusion dates or restrictions can apply at certain times of the year.
Please be aware if another attraction is sold out, guests are not eligible for a refund as per our terms and conditions of purchase.
Please note: If you have purchased a Merlin's Magical London Pass on or after the below dates you will be able to pre-book your entry date and time for your other attractions through our new Booking Portal.
- 2-way Merlin's Magical London Pass purchased on or after 30th January 2018
- 3-way Merlin's Magical London Pass purchased on or after 2nd February 2018
- 4-way Merlin's Magical London Pass purchased on or after 9th February 2018
Once you have made your booking for your Merlin's Magical London Pass, your email confirmation will include a link to pre-book the other attractions - You will be required to enter your Order Number and Email address used when booking to log in to the Booking Portal.
You have a maximum of 5 opportunities to edit your other attractions visit dates prior to the original date selected.
Guests who have purchased Merlin's Magical London Pass, prior to the above corresponding dates to the number of attractions they have selected, will be unable to pre-book their entry dates and times to the add on attractions. You will be able to visit anytime within the 90 day validity from your original attraction's booked date (subject to operational hours and availability)
*Please note: The London Booking Portal is unfortunately not available for combination tickets that include the Coca-Cola London Eye River Cruise.
For more information on our Booking Portal please visit here.